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Credit Controller

  • Ref: CR1310
  • Wirral
  • £20,000 - £22,000

Your new role could be with an award-winning carbon-neutral company which provides forward-thinking waste solutions to reduce UK waste and landfills. Our client takes pride in delivering sustainable alternatives to landfill waste to help reduce a business’ carbon footprint and is looking for a Credit Controller to work from their Wirral offices. They are looking for an experienced and dedicated Credit Controller who provides great customer service to join their recently expanded team. 

To be considered for this role you must have:

Experience working within Credit Control and contacting customers via phone, email and post

Excellent written and verbal communication skills

The ability to work as part of a team and individually

Computer literacy in application of Microsoft Word, Excel, Outlook and the ability to pick up bespoke systems

Self-motivated individual with ability to work under pressure

Customer focused/drive to deliver improved customer satisfaction

Good organisational skills

Excellent numeracy skills

Key responsibilities Include:

To control specific, high volume, sections of accounts within the sales ledger as part of a team

To build relationships with customers and ensure the highest level of service is delivered and maintained and that accounts are kept within Credit Terms

To facilitate a high level of cashflow and minimize levels of overdue debt in line with set targets and Terms

To work with all internal departments in resolving customer discrepancies in a timely manner

To assist in managing cash allocation correctly as per customer payment advise and instructions

Maintain accurate and up to date customer details

To facilitate customer information requests as demanded by customer including statements and document copies

To facilitate specific customer account database requests

To ensure the customer’s account is reconciled correctly

In addition to these functions, the employee is required to carry out other duties as may be reasonably required to meet the needs of the business


Living Wage Employer that offers competitive rates of pay across all our divisions

A company pension with a generous employer’s contribution

23 days annual leave in addition to statutory bank holidays

A wellbeing program, including annual health checks, flu jabs and free eye test vouchers

Ongoing professional development through regular internal and external training

An opportunity to make a real difference by working with our selected regional charities


Job Overview

  • Job Ref: CR1310
  • Posted: 19 Dec 22
  • Job Type: Full Time
  • Closing Date: 31 Dec 23